Product returns/exchange

  • Thank you for purchasing clothing from Nora-Gee by Milion threads.
    If you wish to exchange the item for a different size or to return it, we prove you with these easy and simple instructions for exchane/ return of goods

    Returns:


    1. In order to return the item, return has to be made within 14 days after the delivery. The item cannot be worn or otherwise used. Returned goods must be with its original label and packaging.
    2. If you decide to return the item, please email us at info@nora-gee.com or Facebook.
    3. Our sent courier will arrive within 3-4 days to pick up your item. The courier pics up the clothes you want to return (necessarily packed in the original box and not worn). If the label on the box is damaged, re-affix it. It has been provided with these instructions.
    4. The refund will be transferred to your account within 14 days (except for the cost of the shipment, if it was applied while purchasing the product and a refund fee equal to (2,50 Eur for Lithuania, 5 Eur for Latvia, Estonia, 6 Eur fot Poland).

    Attention! Please do not use post service! Any returns can only be made using courier services straight from your home/office to your office/home

    Product exchange:


    1. In order to exchange the item, exchange has to be made within 14 days after the delivery. The item cannot be worn or otherwise used. Returned goods must be with its original label and packaging.
    2. If you decide to exchange the product, please email us at info@nora-gee.com or Facebook in order for us to put aside the desired size for you.
    3. It is required of you to pay a refund fee of (2,50 EUR for Lithuania, 5 Eur for Latvia, Estonia and 6 Eur for Poland) to our account to which you made a transfer for the product.
    4. After payment, we will immediately send you a new item at your expense. This means the courier arrives to you within 3-7 business days. The courier pick up the clothes you want to return (necessarily packed in the original box and not worn). If the label on the box is damaged, re-affix it. It has been provided with these instructions.